🚚 Shipping & Delivery Policy
At Ahaliba, we aim to provide a smooth, reliable, and fast shopping experience for all women across the United States.
All our orders are fulfilled and shipped exclusively within the USA, ensuring premium delivery times and a consistently high level of service.
Please review the details below regarding order processing, shipping times, potential delays, and how tracking works.
1. Order Processing Time
After placing your order, our team carefully reviews, processes, and prepares it for shipment.
Processing Time:
1–2 business days
Orders placed on Friday or Saturday will begin processing on the next business day.
2. Shipping Time (US Only)
We ship all orders directly from our US-based fulfillment centers.
Estimated Shipping Time:
4–7 business days
We provide a slightly extended estimate to ensure accuracy and protect against potential fulfillment delays.
Most orders arrive earlier, but we recommend planning for the full timeframe.
3. Shipping Costs
Shipping fees may vary depending on product weight and location within the United States.
Costs are displayed at checkout before payment.
We occasionally offer free shipping promotions—these will be clearly labeled on the website.
4. Tracking Information
Once your order ships, you will receive an email with a tracking number.
Tracking updates may take 24–48 hours to appear after the label is created.
This is normal and depends on carrier scanning times.
5. Incorrect or Incomplete Delivery Address
Please ensure your shipping address is complete and accurate.
We cannot reroute packages once they have been shipped.
If an order is returned due to an incorrect address, the customer is responsible for additional shipping fees.
6. Delivery Delays
Although rare, delays can occur due to:
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Carrier issues
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Weather conditions
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High seasonal volume
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Fulfillment center delays
If your package is delayed, our team will gladly assist.
Customer inquiries are answered within:
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Up to 48 hours on business days
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Up to 3 business days on weekends (Fri–Sat)
7. Lost or Stolen Packages
If tracking shows “delivered,” but you did not receive your package:
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Check with neighbors or building management.
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Wait 24–48 hours (carriers sometimes mark early).
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Contact us at office@ahaliba.com.
We will assist you in opening an investigation with the carrier.
8. Shipping Restrictions
At this time, Ahaliba ships only to the United States.
We do not offer international shipping.
9. Multiple Items Orders
Orders containing multiple items may arrive in separate packages depending on availability within our US fulfillment centers.
You will receive a tracking number for each shipment if applicable.
10. Pre-Orders or Out-of-Stock Items
If Ahaliba offers pre-order items, estimated delivery dates will be shown on the product page.
Delays will be communicated by email.